Questions about a refund? Email us at chris@charmcityathletics.com — include your league name and player name so we can help you quickly.
RCX Sports Leagues, LLC and Charm City Athletics LLC requires all potential participants and registrants to fully understand, acknowledge, and agree to this Refund Policy prior to registering their child or ward.
Neither refunds nor future credits will be issued due to over-scheduling of the participant or their child. All Charm City Athletics programs require a minimum commitment of two hours per week on a Saturday or Sunday during the scheduled season. Participants unwilling or unable to make that commitment will not receive refunds or future credits for missed practices or games.
Charm City Athletics discourages participants from registering only on condition of specific team placement or coach assignment. In the event participants are not assigned to a specific team, coach, or partnered with specific other participants — even if requested — refunds or future credits will not be issued.
All requests for refunds or future credits (each, a "Refund Request") will only be considered upon written notice to Charm City Athletics at chris@charmcityathletics.com before the applicable registration deadline (the "Refund Notice Period").
Correspondence must include the League Name and Participant's name to be processed. Refund Requests received after the expiration of the Refund Notice Period will not be considered, except in connection with a Force Majeure event.
- All processing fees and donations are NON-REFUNDABLE.
- All Refund Requests must be submitted in writing to Charm City Athletics as described in this policy.
- Requests must be received before the expiration of the Refund Notice Period to be eligible for consideration.
- Approved refunds include the division price and all additional merchandise in the order, minus any discounts applied and a $30.00 administrative fee.
- Refunds will be issued to the original form of payment. If unavailable, a manual check will be sent to the primary guardian's address on file.
- No refunds will be issued for merchandise purchased at time of registration or during the season, except for manufacturer defects or if the appropriate size is not in stock.
- In cases of illness or emergency after the Refund Notice Period, written documentation must be provided. Charm City Athletics will consider a future credit request at its sole discretion. No cash refund will be provided.
- No refund will be provided for participants whose season has been terminated or suspended due to a parent or guardian violating the Parent Code of Conduct.
- No refund shall be given where a parent or guardian provided false information during the registration process.
Refunds or credits for future seasons based on the cancellation of the current season by Charm City Athletics for reasons beyond its control are specifically governed by the Force Majeure Cancellation, Refund, and Credit Policy, which is incorporated herein by reference.
Reach out and we'll be happy to help.
chris@charmcityathletics.com

